WV,
Did I ever tell ya about my time doing tech support for the Internet, which, unfortunately, also involved Cable TV for a time? I got out of that dual duty as soon as I could, and was strictly an Internet tech after that . . . until we added Fiber TV later and we had to support that too.
Anyway, when it was still Cable TV, and we’d have an outage involving a Pay Per View event, or even just a regularly scheduled big event for wraslin’ . . . we were barraged by extremely angry callers. There were more than a few death threats thrown in for good measure, and though I tried not to picture these callers, I couldn’t help but see them in funny white hoods.
That’s just the last straw for some of them, I guess. Guns, God and Wraslin’. No outages allowed.